Website Terms and Conditions
1. Doggy’s Cuppa
a) "Doggy’s Cuppa" is the registered trademark of Doggy’s Cuppa herbal teas for dogs.
b) Doggy's Cuppa Ltd is registered in England and Wales under company number 11222675.
c ) The material in the Web Site is copyright to Doggy’s Cuppa Ltd. and Diets For Dogs Ltd. All information and materials (including design, text, graphics, recipes, recommendations, instructions and photos) on Doggy’s Cuppa and Diets4Dogs Sites are the copyright of the Doggy's Cuppa Ltd. No information or material on a Doggy’s Cuppa and Diets4Dogs Site may be copied, reproduced or downloaded without Doggy’s Cuppa Ltd. express permission in writing.
2. Web Site Information
a) We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission.
3. Description of Products
a) The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.
b) We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
4. Ordering Products
a) You may order products from the Web Site by submitting a completed order form through the check-out procedure.
b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.
5. The Price and Payment
a) The price of the products will be the price quoted in the Web Site at the time we accept your order.
b) Payment is made by credit card or PayPal at the time we accept your order. Refunds will generally be made by means of a credit to your original payment method.
c) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.
6. Delivery of Products
Free UK delivery on all orders.
7. Return Policy
a) You may return your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for return.
b) All products should be send to our address 61 Oxley Court, Mardale Court, Rainam, Kent, ME8 8NX. The products should be returned in a reasonable condition and at your own expense. We recommend the use of a Recorded Delivery Service.
c) You can no longer return your order once you have opened the products or used the products. However, your statutory rights concerning the quality of those products will be unaffected.
Information updated March, 2018.